Commercial
Janitorial Services for Phoenix and East Valley Buildings
You signed a janitorial contract so the building would run without you chasing it. Then a night got skipped, the second-floor restroom ran out of paper, and the number on the invoice went to voicemail.
Day Cleaning Solutions runs janitorial service for buildings across Phoenix and the East Valley the way a facility manager needs it run: a written scope, a crew that shows up, restrooms done first, and the owner answering the phone.
We are a family-owned and operated company based on East Main Street in Mesa, licensed and insured, and we take calls seven days a week, day or night. This page explains what our janitorial work covers, how the schedules are built, and what we do differently from the company you are probably about to leave.
Four Reasons a Janitorial Contract Gets Cancelled
Ask a property manager why they fired the last company and you will hear one of these every time. We built our janitorial service around answering them.
The first is the missed night. A crew that skips Tuesday and doubles up Wednesday is gambling that nobody walked the floor in between. Somebody did. Our crew sends a text or an email when the building is done each visit, so you know it happened without checking.
The second is the restroom. Nothing generates a complaint email faster than a restroom that smells, a soap dispenser that has been empty for two days, or a floor that is sticky at nine in the morning. Restrooms are the first stop on every service night, and stocking them from your supply is part of the base scope, not an add-on.
The third is nobody supervising. A crew left alone drifts toward the easy parts of the job. The owner walks the accounts, and the crew works from the checklist written for your building at the walk-through, not from a generic card.
The fourth is the phone. When a tenant complains at seven in the morning, you need someone who picks up and fixes it that night. You get one point of contact, and it is the owner.
What Our Janitorial Crews Do in a Building
The scope for each building is written after a walk-through, but the bones of janitorial work are consistent. On a service night the crew pulls trash and recycling from every office, suite and common area and relines the cans. Restrooms get toilets, urinals, sinks, counters, mirrors and partitions cleaned and sanitized, floors mopped, and paper, soap and liners restocked. Lobbies and entryways get the glass wiped, the mats vacuumed, the floors dust mopped and damp mopped. Break rooms and kitchens get counters, sinks, tables and the outside of appliances wiped, the inside of the microwave cleaned, and the floor mopped.
Carpet gets vacuumed, hard floors get mopped, and high-touch points get wiped: door handles, push plates, light switches, stair rails, elevator buttons. Conference rooms get tables wiped and chairs put back. Desks get wiped where the tenant allows. Dusting of ledges, sills, vents and blinds runs on a rotation so nightly time goes where people see it.
On weekly or monthly rotations we add interior glass, high dusting, detail work on baseboards and edges, and a deeper pass on the break room. None of that is a surprise on the invoice; the rotation is in the scope with the frequency spelled out.
If your building needs specialty floor work beyond regular mopping and vacuuming, we will say so plainly at the walk-through rather than pretend it is in the scope.
Janitorial Schedules for Every Kind of Facility
A three-story multi-tenant building and a single-tenant suite do not need the same schedule, and pretending otherwise is how a contract gets padded or shortchanged.
Nightly, after hours. The standard for multi-tenant buildings, busy professional suites and anywhere the restrooms see real traffic. The crew arrives after close, works the full scope, sets the alarm and locks up.
Two or three nights a week. For smaller buildings where nightly is more than the traffic justifies. Restrooms, trash and floors every service night, the rest of the scope spread across the week.
Weekly. One thorough visit for small single-tenant spaces, satellite offices and low-traffic suites.
Day porter. Someone on site during business hours in larger buildings, keeping restrooms stocked, lobby glass clean after the morning rush, spills handled and the break room decent between nightly cleans. A day porter is the difference between a building that looks cleaned at seven in the morning and one that looks cleaned at five in the afternoon.
Whatever the shape, the days and the arrival window are written down. If a tenant moves in and the traffic changes, we adjust the scope in writing rather than quietly doing less.
Dust Storms, Shut Doors and Hard Water in Valley Buildings
Janitorial work in the Phoenix metro fights the desert every night. Monsoon season runs from mid June through the end of September, and when a haboob rolls across the Valley it pushes fine dust through every door seal, window track and loading dock in the building. The morning after a storm, the lobby glass is filmed over and the entry floor shows every footprint. The night after a storm we put extra time into entries, lobby glass and the first stretch of floor inside every door.
The rest of the year is dry and dusty in its own way. Parking lots surfaced next to decomposed granite islands feed grit into the building on every pair of shoes, and entry mats do more work here than anywhere else. When they get vacuumed nightly and swapped or shaken out on a rotation, the floors inside stay presentable. When they get ignored, the dust walks straight into the carpet.
Summer keeps the doors shut. With highs over 100 degrees for months, the air handler runs constantly and nothing gets aired out, so dust on ledges and vents builds faster and the building starts to feel stale by August. A dusting rotation that includes vents and the tops of partitions matters more in July than it does in January.
Then there is the hard water. Across the East Valley, faucets, sink basins and restroom fixtures build up white mineral scale that a quick wipe does not touch. Our restroom routine includes scrubbing fixtures on a rotation so the scale never gets ahead of us.
Starting Janitorial Service at Your Building
It starts with a walk-through. We come to the building, see every floor and suite in the scope, and ask the practical questions: alarm codes, keys or fobs, the supply closet, the dumpster, the tenants who want their desks left alone, the areas that are off limits. From that you get a written scope with rooms, tasks, frequencies and the arrival window, and a written quote to match.
Keys and access are handled by agreement and logged. The crew brings its own equipment and supplies, and consumables come from your supply or ours, whichever you choose, with the answer written into the scope. Where the schedule allows, the same crew works your building every visit so they learn where the light switches are and which tenant keeps a sensitive lab on the second floor.
We use eco-friendly cleaning practices and stand behind the work with a 100% satisfaction guarantee.
Janitorial Service in Chandler, Phoenix and Across the Valley
We work the whole metro, with the East Valley closest to home. Buildings in Chandler, Mesa, Gilbert and Tempe are a short drive from our base, and we cover Phoenix, Scottsdale and the West Valley as well. If your building is a single-use space, one of our facility pages will fit better: office cleaning for a single-tenant suite, property management cleaning for a portfolio of buildings and vacancies, bank and financial office cleaning for branches, and warehouse and industrial cleaning for the office and break room side of a distribution building. The full list is on the commercial cleaning page, and you can see everything else we do from the home page.
Frequently Asked Questions
Janitorial usually means recurring, scheduled maintenance of a whole building, including restrooms, common areas and every suite, often nightly. Office cleaning is the same work scoped to a single office or suite. If you manage a building with more than one tenant, this is the page you want.
Yes. The scope is written per suite where it needs to be, so one tenant can have desks wiped and another can have them left alone, and the common areas and restrooms run on the building's schedule.
We do for buildings that need it. A day porter keeps restrooms stocked and lobbies clean through business hours, and works alongside the nightly crew rather than replacing it.
Either of us. Many buildings keep their own supply and we restock from it; others ask us to supply consumables. It gets written into the scope so nobody is guessing.
The next service night, entries, lobby glass and the floors just inside every door get extra time. If the storm hit on a night we are not scheduled, call the one number you have and we will talk about getting a crew in.
You get a text or an email when the building is done each visit. If you would rather have a sign-in sheet in the janitor closet as well, we will keep one.